Grahak Mitra
Plain, verified guides to digital consumer self-help in India. We explain the official process in plain language, link the government portals so you can act directly, and never take your personal data.
Guides
Report & recover
- UPI fraud: what to do in the first hour — the first steps after money leaves your account: who to call, where to report.
- How to report online fraud: cybercrime.gov.in and 1930 — the two official channels, and what you need before you file.
- RBI zero-liability refund rules — RBI zero-liability rules: when the bank bears the loss for an unauthorised transaction.
- How to file a bank dispute for an unauthorised transaction — how to file a bank dispute for an unauthorised transaction, step by step.
- Sent money to the wrong UPI ID? — sent money to the wrong UPI ID? How to try to get it back, and the realistic odds.
Recognise the scam
- Digital-arrest scam: what it is and what to do — fake police, CBI, customs or courier calls demanding money, and the red flags.
- KYC-update and OTP scams: how to spot them — "your KYC will expire" links and anyone asking for your OTP.
Vernacular guides (Tamil, Telugu, Kannada, Malayalam) are coming. We're not collecting emails. Tap below to signal there's demand — the tap is counted anonymously and takes no contact details.
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